Social Media Monitoring

You can monitor reviews of your or your clients local businesses across more than 15 review sites including Yelp, CitySearch, Google, and Yahoo.  You can monitor what customers are saying on the following sites:

  • Google Local;
  • DealerRater;
  • Yahoo! Local;
  • MerchantCircle;
  • Yelp;
  • ApartmentReviews;
  • TripAdvisor;
  • Yellow Pages;
  • UrbanSpoon;
  • Edmunds.com;
  • Insiderpages;
  • OpenTable;
  • ApartmentRatings;
  • Cars.com;
  • City Search;
  • Foursquare; and
  • Renter’s Voice

You can also use our social publishing tools to entice customers to post new reviews.

Social Listening Features

Social Listening involves scanning social networks’ public posts for keywords or themes relevant to the user (e.g “Nike” ).

Below are the metrics this software’s social listening measures.

  • Audience Reach
  • Custom Search Streams
  • Customer Engagement
  • Notifications
  • Customizable Dashboard
  • Engagement Rates
  • Identify Influencers
  • Location Tracking
  • Mention Volume
  • Reputation Management
  • Sentiment Analysis

Listening Sources

 

  • Blogs
  • Discussion Boards
  • Facebook
  • Image Hosting Sites
  • Linkedin
  • Online News Sites
  • Twitter
  • Video Hosting Sites

Ready to test drive Digital Matchbox PRO?

Take our 14 Day Test Drive for just £1. That’s roughly USD 1.50. Less than the cost of a cup of coffee! We’ll give you a free access to Digital DIY Startup Training Centre just for test driving this dashboard. Go on! You know you want too!